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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Blair

August 15, 2024

5  out of  5
rating by Scott Blair
"Dillon gave me a better rate than the other ins. places I called. Good service here."
We responded:
"Thank you Scott! I am glad Dillon took great care of you. We appreciate your business!"
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Elexis Vowell

July 30, 2024

5  out of  5
rating by Elexis Vowell
"Jolene is absolutely amazing! Very good customer service and everything was explained to me perfectly!"
We responded:
"Elexis, Thank you for your review. I am very happy to hear that Joelene did a great job with you throughout the process. Please let us know if you need anything else. "
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Mundrubjet

July 29, 2024

5  out of  5
rating by Mundrubjet
"Joelene was professional, knowledge and had answers for any questions. Very good experience at this branch!!"
We responded:
"Thank you for letting me know how well Joelene did. If you have anything come up in the future, please reach back out to us so we can help you! "
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Rane Orrick

July 29, 2024

5  out of  5
rating by Rane Orrick
"Joelene is very professional and went above and beyond to share all options available!"
We responded:
"Thank you Rane! I am happy to hear Joelene got everything figured out for you guys! Thank you for your business!"
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Zack Dumond

July 29, 2024

5  out of  5
rating by Zack Dumond
"Joelene was great and very helpful!"
We responded:
"Thank you Zack! We appreciate your business!"
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Jacob Wagoner

July 22, 2024

5  out of  5
rating by Jacob Wagoner
"I didnt have a gmail so my son used his. I have enjoyed the experince getting new insurance with State Farm. It was very easy and painless."
We responded:
"Thank you. I appreciate your business "
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Jacob Wagoner

July 22, 2024

5  out of  5
rating by Jacob Wagoner
"Super easy to talk to very informative I loved getting my insurance for the first time with Joelene Gambichler"
We responded:
"Thank you Jacob! I’m happy we were able to help you out with your first insurance! "
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Alanna Hunter

July 12, 2024

5  out of  5
rating by Alanna Hunter
"Jolene gambichler...was so much help....thanks girl..and she is super friendly and a pleaser to do business with.."
We responded:
"Alanna, I am picking up what you are putting down! I appreciate your review and your business. Thank you. John"
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Sarah Cluck

July 2, 2024

5  out of  5
rating by Sarah Cluck
"Joelene Gambichler was very helpful, friendly, and caring with finding me the best insurance options and thorough in all explanations throughout the policy. I am happy to have the switch."
We responded:
"Thank you, Sarah! Glad Joelene was able to help you out with your best options and explained everything throughout the process. John"
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Jennifer

June 24, 2024

5  out of  5
rating by Jennifer
"Joelene was SUPER helpful! Very thorough with the information and was super sweet! Cant thank her enough for being so patient and kind with us!"
We responded:
"Jennifer, I appreciate the kind words about Joelene and the thorough way she worked with you. Thank you for taking the time to post them for us. John"
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Terrell Woods

June 20, 2024

5  out of  5
rating by Terrell Woods
"Friendly, easy to talk to, and mad everything easy to understand!"
We responded:
"Thank you for your business, Terrell! I am glad to hear we made it easy for you. Please let me know if you have any questions or need anything else. John"
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Mega Fight721

June 18, 2024

5  out of  5
rating by Mega Fight721
"Joelene gambichler was the first person I got to talk to for insurance she made it so easy to understand and get set up I highly recommend her"
We responded:
"Thank you, Kacen! I am glad you got to talk with Joelene and that she made it easy for you. Thank you for your recommendations. "
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Emilee Neissl

June 14, 2024

5  out of  5
rating by Emilee Neissl
"Today I purchased auto insurance with State Farm in Alma Arkansas. Joelene Gambichler was my representative and I had the most pleasant time with her. I initially went online and got a quote. Within a few hours I received a call from Ms. Joelene and right off the bat the most genuine person to speak with. She was VERY thorough when It came to explaining all that I would be paying for in my monthly plan. The phone call was quick and easy as was the online application. Total time for my to get insurance was no more than 15 minutes. I highly recommend you speak with Ms. Joelene and have her set you up today with the best auto insurance! Thank you again, Joelene!"
We responded:
"Thank you, Emily! I am glad to hear that Joelene was genuine, timely and pleasant in helping you obtain insurance through our office. We strive for it to be that way every time. Please let us know if you need anything else. John"
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chance riordan

June 13, 2024

5  out of  5
rating by chance riordan
"A family member sent me to this office to get my home insurance rate quoted and every time I call their great. Jolene made it so easy to get done and I’m switching agents ASAP to work with her on my stuff!! Easy on the wallet and the eyes. Thank you everyone!!"
We responded:
"Thank you for the review, Chance! I appreciate hearing that Joelene took good care of you and made it easy for you to switch over to us. Please let us know if you need anything else. John"
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Frankie lynn Riordan

June 13, 2024

5  out of  5
rating by Frankie lynn Riordan
"I had an amazing young lady Joelene Gambichler( hope i spelled it right ) ins rep she saved me a butt load of money i didnt have to spare on car ins and in a Joe Biden economy its greatly appreciated. Every penny helps. God bless us all and thank you Jolene. Have a wonderful year. Thanks, Frankie."
We responded:
"Thank you, Frankie! I'm glad to hear that you had an amazing experience with Joelene from our office. It's wonderful when someone goes above and beyond to help save you money, especially in challenging economic times. I'm sure Jolene will be thrilled to hear your gratitude for her assistance. It's always important to recognize those who make a positive impact in our lives. If you need any further assistance or have any other questions, feel free to ask. Take care and God bless! John"
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Jp Sizemore

June 10, 2024

5  out of  5
rating by Jp Sizemore
"Jolene is the greatest agent I've ever had. She's very knowledgeable and takes her time explaining all aspects of my policy. I will recommend her to anyone who might need a really good agent Thank you Joelene"
We responded:
"Thank you, JP! I appreciate your kind words about Joelene and keep telling your friends about her. "
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Karlou Hutzler

June 10, 2024

5  out of  5
rating by Karlou Hutzler
"Joelene really took her time and explained everything for both auto and home. She did save us money in the long run. Very friendly 😊"
We responded:
"Thank you, Karlou! I am glad to hear that Joelene took good care of you this morning. And that she was friendly! "
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Tj Mac

May 30, 2024

5  out of  5
rating by Tj Mac
"Joelene helped me out. Saved me HUGE. No joke it was a difference of over $100/mo. And twice the coverage. She’s so personable too!"
We responded:
"Thank you, TJ! I appreciate your business and I am glad Joelene took such great care of you. Tell your friends!"
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Andy Clark

May 22, 2024

5  out of  5
rating by Andy Clark
"Great customer service when you call."
We responded:
"Andy, Thank you for comments. Please let us know if you need anything else."
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Alan Ladd

May 15, 2024

5  out of  5
rating by Alan Ladd
"My Insurance company, they take really good care of us."
We responded:
"Thank you, Alan! We appreciate your business. "
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Stephanie Morgan

May 1, 2024

1  out of  5
rating by Stephanie Morgan
"Called to see what I could do to decrease my monthly payment, seeing as to how it’s almost $200 with one full coverage, one liability and renters insurance, and was met with incredibly unhelpful staff. Dylan talked to me like I was an idiot. I’m 41 with a clean driving record and one claim for roadside assistance to get a battery jump. I was told that there are no options that would help me and that if I cancelled my liability on the truck that sits in my carport not running that I would have a $30 a month increase. It’s one thing to not have any available options to help me out, buts it’s the condescension in which I was spoke to that blows my mind. Definitely will be shopping for a new insurance company. After 11 years with State Farm I’m absolutely disgusted."
We responded:
"Stephanie, I am sorry to hear that you feel you were treated this way. I will review the situation with Dillon and I will call you personally. Now with that said I will make no promises to be able to decrease your premium amounts but we can discuss it further. John"
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Amanda Arreaga

January 4, 2024

1  out of  5
rating by Amanda Arreaga
"They will not answer the phone. My boyfriend needed to insure a vehicle we purchased 4 hours away, and we were stuck bc they would not answer so we could add it and head home."
We responded:
"Amanda, Sorry you couldn't get through to us as we were doing some required training yesterday morning. We did have our Voicemail working and you didn't leave us a message and we were monitoring that during our time away. If you need anything else please let us know. John"
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Chad Franklin

January 2, 2024

5  out of  5
rating by Chad Franklin
"Great people, great attitude, and very helpful"
We responded:
"Thank you Chad! I appreciate you kind words."
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Mona Symonds

December 13, 2023

1  out of  5
rating by Mona Symonds
"Not a good experience"
We responded:
"Mona, Sorry to hear that. I reveiwed your situation and we try hard to accommodate every request of our customers but there are things that are out of our control. We wish you the best of luck. "
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Karen Mackey

September 13, 2023

5  out of  5
rating by Karen Mackey
"Grace is absolutely amazing! She went above and beyond for us! She made changing agents as simple as can be! We are so thankful to be working with her and everyone else in this office! I would highly recommend Them!!!!"
We responded:
"Thank you, Karen! Welcome to our agency and I appreciate your comments about Grace and our team "